Email Header
We quickly developed an email header that could be used for messages sent to our staff and clients.
Social Media Posts
We used social media to engage our clients and share about our efforts.
Identifying Areas of Focus
The Client Recovery Team compared our maps of key clients with the areas affected by Helene to target its efforts.
Teams Channel
We created an internal wiki through a microsoft Teams channel and Onenote notebook.
SMS Messaging to Staff
This event made it clear that the company needed to invest in an SMS messaging system. Many of our staff were only reachable by phone. Given the size of our company, we chose a low-cost option that we could use for emergencies.
Website Articles
We wrote multiple articles about our efforts and in support of the communities affected by Tropical Storm Helene.
Articles Supporting Affected Communities
Case Studies
Recognizing Our Employees